#1 CRM VoIP Telephony tools When it comes to performance and results your sales team is only as good as the time you invest in them. The quality of your in-house training program is crucial. Many businesses use a combination of CRM VoIP telephony tools to achieve this. They are able to: Easily monitor the quality of a telesales call. Trainers will often dial into a call to listen to the interaction of the new recruit and caller. They want to ensure accurate information is given and dealt with in a professional manner. VoIP features include: barge (take over the call), listen and whisper (coach trainee with caller on mute). Create on-screen pop up script material at the right time […]
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Great features click2call, PCI DSS compliant call recordings for landline and mobiles. Easy set up, keep your existing phone lines and mobile numbers.
Customers using icomplete contact management CRM
We use icomplete to keep track of all current orders and orders pending and using email I can directly order stock from our suppliers. It's really good, so easy and user friendly, our staff love it as it makes their work so much less complicated and with the task reminders things don't get forgotten. Tatami Fightwear
Businesses want a flexible Cloud-based CRM system to suit their specific requirements. We can build custom solutions from our CRM VoIP platform at an affordable price using our API platform and in-house development resource.
121 consultation with our in-house development team
We also create websites, integrate with e-commerce, accountancy software
icomplete is scalable and easily customisable from small sales and marketing teams, flexible and home-based workers to call centres, charities, help-desk teams and departments within larger organisations. It has powerful features from automated lead generation, VoIP call management crm, prospecting, automated marketing and work processes, customer service and help desk support features as well as appointment bookings, job tracking , sales and order tracking.