CRM VoIP is cloud-based with call centre features. Many businesses like it because it has a very flexible environment to set up their call centre, help-desk or sales team from anywhere. Clients love our Call Centre CRM software because it is customisable to meet the needs and requirements of many different types of business whatever their size or budget. Many use it to integrate with other software and our in-built services and API. All communications such as: SMS, email, emarketing, task management, calendar booking and direct mail services can be automated to improve on follow ups and renewals. Popular CRM VoIP Call Centre Features: Click2call with caller ID pop-up alert PCI Compliant Call Mute Forward calls where you need […]
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Great features click2call, PCI DSS compliant call recordings for landline and mobiles. Easy set up, keep your existing phone lines and mobile numbers.
Customers using icomplete contact management CRM
We didn't really need lots of complex features and reports we just wanted something simple and intuitive to help the sales team keep track of their contacts. With no more than an hours training we could start work straight away. Because icomplete is web based we share it with our New York office too. Sara Hill, Commercial Director
Businesses want a flexible Cloud-based CRM system to suit their specific requirements. We can build custom solutions from our CRM VoIP platform at an affordable price using our API platform and in-house development resource.
121 consultation with our in-house development team
We also create websites, integrate with e-commerce, accountancy software
icomplete is scalable and easily customisable from small sales and marketing teams, flexible and home-based workers to call centres, charities, help-desk teams and departments within larger organisations. It has powerful features from automated lead generation, VoIP call management crm, prospecting, automated marketing and work processes, customer service and help desk support features as well as appointment bookings, job tracking , sales and order tracking.