Oakmasters is a family business specialising in the design, engineering and manufacture of very high quality, beautifully finished oak framed buildings of all shapes and sizes including oak framed houses and extensions. Our oak frame components are available in supply-only form, to be installed by independent building contractors and we also offer specialist installation services for many of our larger and more complex projects.
Visit our website: www.oakmasters.co.uk
icomplete was recommended to us by a business associate as an easy to use, quick to set up solution to manage our client base. We got in touch with them and now we are a customer.
It has helped us organise ourselves better in terms of client liaison, allowing us to share client information across multiple geographical locations to keep up to date and in touch with what is going on. We are able to share information all in one central place.
I personally like the task system – being able to set yourself tasks with the ability to be able to prioritise which are due or overdue helps me stay on top of what is important. Also I am able to track quotations and the whole sales progress through the sales pipeline reporting feature that we had customized to our specific requirements. My colleagues use the calendar feature and the fact that it integrates with Google calendars is quite useful.
I would say that icomplete CRM is simple to use and easy to set up. I find the online and telephone support helpful.
Ed Hamilton, MD of Oakmasters