At Apples & Oranges we work with businesses of all sizes predominately across the South West, providing a range of business support services. We work closely with businesses carrying out tasks on their behalf when they may not have the time or personnel to manage them in-house. No job is too small; whether it’s a one off task, document management/production, a telemarketing campaign or events (large & small) organised or project managed, we are always here to help.
Visit us at: www.applesandoranges.co.uk
As the business was growing, it became apparent that we needed to invest in a CRM system. We wanted a system that could integrate into the business seamlessly, ensure that it was user friendly and cost effective.
We looked at various systems and cost and scalability was a big factor. We first came across icomplete CRM when working for one of our clients who was using the system and recommended it to us. We trialled 4 or 5 other systems and made the decision to choose icomplete CRM as it offered 98% of what was required.
Having the call recording function is very useful for training purposes and being able to see all activity in one place on the dashboard is excellent. We like the fact everything is in one place and that you can attach all documents to the client history for easy retrieval. Importing data is very straightforward. The system continues to develop and is able to be adapted for our needs when required.
The level of support is brilliant we know the support team will help us should we have any questions/queries.
The online support material is also helpful; it can be accessed at any time giving further information on the features available and giving answers to questions.
Dawn Davis, Managing Director