Business Call Centre CRM integrated Telephony – icomplete.com
Business Call Centre CRM integrated Telephony
Business Call Centre CRM integrated Telephony services centralized all in one place. It is extremely affordable and scalable to suit any business whatever the size or budget.
Business Call Centre CRM integrated Telephony services
Business owners can monitor call activity to measure staff performance. It includescall report stats and call recording playback features. All forms of communication can be stored and associated to a contact record to improve processes are being followed correctly. The system has automated processes to improve efficiency as well as an intuitive interface backed up with online training to get the team up and running quickly.
Click2call with caller ID pop-up alert
Call Mute – PCI compliant
Route calls easily (IVR – auto attendant)
Call Recording & activity reports
Automated Sales Leads to evenly distribute leads amongst the team
Pop up scripts, Forms and Letters
Automated Call Centre Workflow with automated tasks, email or SMS reminders
Customised system – access to our in-house development team