We’ve been setting up and running successful businesses on our own and with partners over the past 20 years, and having experienced the highs and lows, the stresses and strains of day-to-day business, we understand what small companies need.
We knew there had to be a better way, one that would genuinely help business people to be more productive and grow their businesses with all the tools they needed all-in-one place. And so icomplete was created, a new breed of CRM born in the cloud.
A business software platform that could be customised whatever the industry sector, that was affordable but did not compromise on quality features with an intuitive interface. A service that would constantly keep evolving to embrace converging technology and business market trends to ensure it will never stay static or out dated.
We are a UK based company with a global presence. We pride ourself on our excellent customer support where you can speak to a real person on our help desk. Meet some of our team.
The icomplete Team
Stuart Hibbert CEO & Technical Director
Stuart worked in computer games development then moved to online publishing in the mid-nineties. He co-founded Network Innovations to develop web presences for Microsoft and Condé Nast. Later, at TPD he developed award-winning interactive agency Fusion Interactive for the BBC, Compaq, European Commission, Fidelity Investments, Gateway and Sony, Microsoft and Oracle. He co-founded X200 in 2002 to provide citizen account solutions to local government and sold the business in 2006 to Gandlake.
The most important lesson I learned from designing computer games is that if it's not easy and fun to use, people just won't use it. It's a simple fact that developers often neglect but I see it as the key to a new era of business software.
Richard Thomas Business Development Director
Richard’s background and expertise is marketing products and services on a global basis through country licensees and partnerships. His entrepreneur background provides an excellent foundation for helping other business entrepreneurs seize exciting opportunities that they can optimise in their local markets.
There is nothing more rewarding than offering other countries exciting new business opportunities that use cutting edge technology that can be shared and marketed locally to small businesses.
Emre Mater Senior Developer
Emre has worked for a variety of business organisations in a technical capacity from banking to consultancy. He also worked for Sony.
The greatest and most rewarding thing about developing business software for Small Business is being able to push the boundaries. To use the latest technology to produce exciting and affordable products which change how businesses work.
Kimberley Lovett Sales Account Manager
Having set-up and run her own small business, Kimberley has a passion for IT solutions that organise businesses to do more and grow faster. She brings a unique personal service to icomplete.
Understanding the crucial aspects that make the most of your company – time keeping, staying profitable and building client relationships – helps me find the right resources to take your business further.
Helen Oswald Client Support Manager
Helen’s background has been in business support having worked for Business Link and then as Sales & Marketing Manager for a small training company.
I understand the issues facing small businesses. Having used many different CRM systems in the past which were over complicated and slow I understand the importance of using a CRM system that is fast, easy to use, cost effective and provides a complete solution – which is vital to the success of any business.
Claire Hibbert Sales and Marketing Manager
Claire managed the help-desk team at Microprose UK back in the nineties and then went on to run her own business which she then sold. It is her technical and problem solving background plus small business experience that provide solid expertise in advising clients about customisation and set up when considering icomplete for their business needs.
I ran my own company for eight years so I know what small businesses really need - and what just gets in the way. I want to create tools that actually help people to grow their businesses.